Buy Issues

購買相關

Customers Outside Taiwan:
No sale tax.
For imports, a Customs tax may be imposed. Our customers are liable to pay the tax in the Customs department in your country. To reduce the Customs tax, the price filled in the shipment bill will be lower then the real price. Generally, an extra Customs tax is inexistent.
If an invoice is requested, please inform us by Email or special order.

Delivery & Fee:

 • A new set will be delivered again without extra charge if the shipment package
gets lost.

 • Choices of Countries、Delivery Fee and Day in list:

Countries [1]

K-Box EYE/CAM/PRO Fee

Deliver Day [2]

Taiwan

USD10

China

USD35

3-9

Hong Kong

USD35

1-2

Macau

USD35

1-2

Singapore

USD40

2-3

Malaysia

USD40

2-3

Thailand

USD40

3-4

Philippines

USD40

3-5

Japan

USD40

2-3

Korea

USD40

2-3

India

USD40

4-5

Indonesia

USD40

3-4

Vietnam

USD40

3-5

Pakistan

USD40

6-7

Sri Lanka

USD40

4-5

Saudi Arabia

USD40

5-7

Jordon

USD40

4-5

United States

USD60

4-5

Canada

USD60

4-5

Hawaii

USD60

4-5

Brazil

USD80

5-6

Argentina

USD80

5-6

Austria

USD60

4-5

France

USD60

4-5

Germany

USD60

4-5

United Kingdom

USD60

4-5

Italy

USD60

6-7

Netherlands

USD60

4-5

Spain

USD60

7-10

Sweden

USD60

4-5

Switzerland

USD60

4-5

Norway

USD60

4-5

Australia

USD55

4-6

New Zealand

USD55

4-6

South Africa

USD80

4-5

[1] Please contact us if you want to check the country not listed above.

[2]The days of the Customs clearance, weekend and holidays are not included.

[3]K-Box Pro has three shipment packages (K-Box, Screen, GoPro)

Online pay via ECPay
 • ECPay service was available since 1996, the first Third-Party Payment in Taiwan
 • ECPay has PCI-DSS Information Security Certification to offer 256-bit SSL 3D
Encryption
 • We offer online credit card payment with currency of New Taiwan Dollar (NTD)
 • USD price may change owing to variable exchange rate by credit card company

About Returns:
 • If there is no major flaw, we does not provide return service

About Warranty:
 • Human or natural disaster-related damage is excluded.
 • Warranty period since arrival time.
 • Customers pay the shipment fee to Taiwan.
 • Some products have official international warranty, including tripod, camera
and screen. Please contact the local dealer or distributor.
 • Four items without warranty have disposable or plastic characteristics. New
substitutes will be delivery without extra charge if the damage happens within
one weeks of arrival.

Items with one-year warranty:
 • LED light
 • Manfrotto PIXI tripod
 • GoPro HERO(official warranty click here)
 • GeChic 1503H 15.6″ Portable Monitor (official warranty click here)

Items with three-year warranty:
 • Microsoft LifeCam Studio webcam (official warranty click here)

Items without warranty:
 • K-Box shaft
 • K-Box Official Bag
 • Surgical Pads & Drawing Template
 • Forceps [1]

[1] If the lock-function latch is broken in this disposable forceps, a
strengthening tape as figure below is suggested for prolonged unlocked usage.